Built an AI-powered chatbot that lets employees instantly query internal company documents — HR policies, onboarding guides, and SOPs — using natural language. PDFs are chunked, embedded into a FAISS vector store, and the top matching context is passed to GPT-4o, which generates grounded answers with source citations. Designed to fail honestly — if the answer isn't in the knowledge base, it says so rather than hallucinating. Evaluated using Ragas with a faithfulness score of 0.91.